Launch
Start free$0
no credit card
For teams validating one production-ready voice AI agent with Rapida.
- 1 agent
- No credit card required
- Bring your own STT, TTS, LLM, and SIP
- 10-day observability retention
- Community support
Pricing
Start free. Scale predictably. Own your stack.
Rapida pricing is built for production voice AI teams that need agents, workspaces, observability, SIP, rollback, and provider flexibility without platform markup on STT, TTS, LLM, or telephony.
Scale
Production$500
per month
For agencies, CPaaS, CCaaS, and product teams scaling live voice AI operations.
- 4 agents
- 3 collaboration workspaces
- 100,000 audio session minutes included
- Up to 200 concurrent sessions
- 30-day observability retention
- Email support
Grow
High volume$2,000
per month
For teams that need higher volume, more workspaces, and deeper operational support.
- Unlimited agents
- Up to 20 collaboration workspaces
- 500,000 audio session minutes included
- Up to 1,000 concurrent sessions
- 90-day observability retention
- Email and private Slack support
Enterprise
Private deploymentCustom
for governed teams
For private cloud, on-premise, regulated, or custom commercial deployment models.
- Private or dedicated deployment
- Custom agent, workspace, and concurrency limits
- Custom observability retention
- Custom local STT, TTS, and LLM support
- Security review and deployment guidance
- SLA and enterprise support
Usage model
Included minutes first. Clear overages after.
Scale and Grow include large audio allocations. Provider usage stays separate so teams can keep their own vendor contracts and local model strategy.
| Audio session minutes | $0.006/min after included usage | Scale includes 100,000 minutes. Grow includes 500,000 minutes. Enterprise is custom. |
| Observability retention | 10 days / 30 days / 90 days / Custom | Session logs, recordings, messages, tool logs, and metrics are retained by plan. Enterprise retention is custom. |
| Provider usage | Billed by your vendors | STT, TTS, LLM, telephony, and storage vendors remain under your contracts. Rapida does not add provider markup. |
Compare
Read deployment docsFeature and usage limits.
AssistantDeploy and scale production voice assistants on Rapida. | ||||
Agents Voice AI agents deployed and managed in Rapida. | 1 | 4 | Unlimited | Custom |
Concurrent sessions Live calls or conversations handled across all deployed agents. | Starter | Up to 200 | Up to 1,000 | Custom |
Audio session minutes Included monthly voice session minutes before standard overage. | Starter included | 100,000 included, then $0.006/min | 500,000 included, then $0.006/min | Custom |
Provider routing Switch STT, TTS, LLM, and telephony providers without changing app code. | Custom policies | |||
Custom or local STT, TTS, and LLM Use your preferred cloud providers, private models, or local inference stack. | Bring your own | Bring your own | Bring your own | Custom integration |
Noise suppression Improve real-time audio quality for phone, web, and SIP sessions. | Basic | Custom | ||
ObservabilityLogs, recordings, messages, tool traces, and metrics for every session. | ||||
Session logs Review every production session from one timeline. | Basic | Included | Included | Advanced audit |
Recordings Store and review audio recordings for QA and compliance. | Basic | Included | Included | Custom retention |
Messages Capture conversation messages and assistant responses. | Basic | Included | Included | Custom retention |
Tool logs Inspect tool calls, workflow actions, and integration events. | Basic | Included | Included | Custom retention |
Metrics Track latency, provider behavior, success rates, and operational health. | Basic | Included | Included | Exportable |
Observability retention Retention window for session logs, recordings, messages, tool logs, and metrics. | 10 days | 30 days | 90 days | Custom |
SIP and telephonyBring your SIP provider and run agents across phone, web, WhatsApp, and SIP. | ||||
Third-party SIP Connect your SIP provider instead of being locked into one carrier. | Bring your own | 100,000 minutes included | 500,000 minutes included | Custom |
Phone, web, WhatsApp, and SIP channels Deploy the same assistant across customer-facing voice and messaging channels. | Custom | |||
PlatformWorkspaces, dashboard, APIs, SDKs, deployment control, and rollback. | ||||
Collaboration workspaces Separate client, team, or business-unit environments for rollout operations. | 1 | 3 | Up to 20 | Custom |
Dashboard Manage agents, deployments, conversations, providers, and logs. | ||||
APIs and SDKs Build with Rapida APIs, SDKs, and deployment recipes. | ||||
Vaults to manage credentials Store provider keys, SIP credentials, webhooks, and tool secrets for secure agent operations. | Unlimited | Unlimited | Unlimited | Unlimited |
Analysis endpoints Create analysis endpoints for post-call scoring, extraction, quality review, and business-specific evaluation. | 3 | 20 | Unlimited | Custom |
Webhook requests Send session, call, tool, and workflow events to your own backend systems. | Included | Included | Included | Included |
Runtime rollback and version control Promote, roll back, and control assistant versions during production changes. | Basic | Custom governance | ||
Deployment model Choose managed cloud, dedicated cloud, or private deployment. | Cloud | Cloud | Cloud | Private deployment |
SupportHelp channels and enterprise support for production rollout teams. | ||||
Community support Product guidance and community help for builders. | ||||
Email support Direct support for rollout and production questions. | - | |||
Private Slack support Shared channel for faster coordination with the Rapida team. | - | - | ||
Security review and SLA Procurement, security, compliance, and support commitments for larger teams. | - | - | - | Custom |
FAQ
Pricing questions teams ask before rollout.
Does Launch require a credit card?
No. Launch is free to start and is designed for validating one Rapida voice AI agent before scaling usage.
How long does Rapida retain observability data?
Observability retention depends on the plan. Launch includes 10 days, Scale includes 30 days, Grow includes 90 days, and Enterprise retention is custom.
Does Rapida mark up STT, TTS, LLM, or telephony providers?
No. Your STT, TTS, LLM, telephony, and storage providers remain billed by your vendors. Rapida pricing covers the orchestration, operations, observability, and deployment layer.
When should we choose Grow instead of Scale?
Choose Grow when you need unlimited agents, up to 20 workspaces, 500,000 included audio session minutes, up to 1,000 concurrent sessions, and private Slack support.
What is Enterprise for?
Enterprise is for private deployment, custom limits, on-premise or dedicated infrastructure, custom local model integration, security reviews, and SLA requirements.